- Special orders are accepted on a limited basis. You can request an item to be altered or custom made by sending an e-mail or using the text window and let me know what you have in mind.
- Special orders are usually limited to minor alterations for existing pieces. Examples of special orders are odd ring sizes that are not on the menu or small design alterations to the design, such as different finishing.
- Unique creations of artwork by request are not encouraged. In some cases, exceptions can be made.
- Any particular order or request for special alterations cannot be returned or further altered. If you decide to place a special order and are not satisfied or do not like the alterations you requested, NineAmulets is not responsible. Alterations and special orders are final. Special orders are the responsibility of the buyer.
- There will be a 20% fee over the original price for most special orders. Higher fees could apply if the order requires expensive materials or longer hours to be made. The buyer will be notified.
- All orders must be approved and are subject to change before approval.
- If you bought a ring that didn't fit you well, it could be resized. First, let me know what happened. Send ring to NineAmulets P.O. Box 7580 1831 Solano Avenue Berkeley, CA 94707.
- Before you do, please find out your exact ring size. I recommend going to a jewelry or watch repair store and having your finger sized with a professional ring sizer (US ring sizes).
- Once you find your desired size, send the ring back to me. There will be a $20 charge, including a standard first class mail label back to you. NineAmulets does not provide your shipping label. If you want faster services, please let me know the difference for your desired shipping label.